This course discusses the management of the service industry and field participation in learning services. The course includes outdoor community service practice for students and the nature and definition of the service industry, customer needs, service system design and operation management, service location and layout, service industry human resources And marketing management, service waiting line management and service quality management and customer satisfaction. Through the study of this course, students can truly understand the content of service industry management, and arrange on-the-spot participation in learning and introduce the application of information technology to improve the efficiency and effectiveness of the service industry.